•
Desktop Backups – Hibernate Mode. When
using e-Backups on a desktop computer and
using an automated schedule, make note of
the power settings. If you are planning on
setting an automated schedule for your backups,
make sure that your power settings are not
allowing your computer to Hibernate after
a certain period of “idle” time.
You can change this setting by going to “Control
Panel”, “Power Settings”
and deselecting the Hibernate option. Otherwise,
the computer may be asleep at the scheduled
backup time.
• Backup CPU Usage.
The Backup Client can cause the CPU of a system
to be heavily used. If the application is
running on an older system, the system may
slow down to the point where it seems unusable.
If this occurs, the "CPU Utilization"
option on the "Backup" tab in the
Backup Configuration can be changed to "Lowest"
or "On Idle". This will slow down
the backup process and allow the system to
perform more normally.
•
Backing up Large Files When backing
up files greater than 1GB it is recommended
that you change a few of the default settings.
Because these files most likely will not have
Fast Bit performed, each day the backup runs
a full incremental will be sent to the server.
You may want to consider shortening the #
of days that versions are kept on the server
to reduce the storage size.
•
Username/Password is at the account
level. The username and password is specific
to each Backup Service Plan. If you have multiple
computers backing up to the same Backup Service
Plan, you must use the same account username
and password. Even though the username and
password remains the same for all users, each
user can keep their data privacy by selecting
a unique Encryption Key. If you would like
specific users to see each others data then
simply choose the same encryption key. Further
explained below.
•
Multiple Users Backing up to the Same Account.
Multiple users can backup to the same logon
account as long as each user has a different
computer name. (The computer name can be found
in Windows 95/98 under "Control Panel",
"Networking", then click on the
"Identification" tab.) For example,
this feature might be useful if a user backs
up files from a computer at work, and then
dials into the same system from home to backup
a home computer. Either computer can restore
the information from both backups by using
the "Get Volume List From Server"
command in the Restore tab. This will display
all available volumes for restore (i.e. the
home computer and the work computer volumes).
For security purposes, each system backing
up to a single account can use a unique secret
key for file encryption.
•
Backing up Linux, Novell and Macintosh
e-Backups only runs on Microsoft Operating
Systems. However, since e-Backups allows you
to select data from mapped drives, you can
install the service on a Windows machine and
then select data from the other non-Windows
machines.
•
Your first two backups are full backups.
Subsequent backups are incremental. We only
charge for storage, not the number of times
you backup. So backup as often as you like.
•
Restoring Files Click the restore
TAB. Click Select, Get Volume List. The program
will make a connection to the server. If you
do not see the desired files, highlight the
volume/drive that you want to restore files
from. Then click Select, Get File List. This
will bring in the list of files you are seeking.
Or you may double click the actual volume
or folder to open it. If you would like to
see an earlier version of the files, below
the Restore TAB, click on Files Before mm/dd/yyyy.
You will be able to pick files backed up on
different dates.
•
Deleting Files Follow the same steps
as above. Note that next to the Restore TAB
there is a Red 'X'. Click the Red X and place
in the check box for the files you want to
delete. Then at the far right of the screen,
click on 'Delete Files Now.' You can only
delete an entire file. You cannot delete a
file based on the date it was backed up. Keep
in mind that E-Backups stores your files for
thirty days. So the oldest versions are going
to purge after thirty days without you doing
anything.
•
Starting Over If you plan to delete
all files at any time and start with a new
clean backup, be sure to clear the local cache.
Go to View, Options, Backup, Advanced. Click
on Empty Folder. Then to be certain that you
get a full backup the next time, force a one-time
full backup. Go to Backup a the top of the
screen. Click on Backup Now, Full Backup.
This will do a one-time full backup. You can
perform a full backup automatically every
schedule but it usually not necessary nor
recommended. To check your setting for the
scheduled backup, click on Schedule. Hi-light
the schedule name, then click on properties.
You will see the Full Backup Option on this
screen
•
Archiving Data You can receive a
permanent archive of all of your data from
E-Backups, by requesting the CD archive when
you upgrade. CDs are a great way to reduce
the amount of data you have stored on E-Backups.
Each month when you receive your CDs, you
can go into E-Backups and delete files that
you know are permanently archived on the CDs
you received.
•
Moving Files on Your Computer From
time to time you may move files around on
your local hard drive. When E-Backups does
a backup it keeps a local cache (memory) of
where your files are located. If you move
them around, E-Backups will run a little slower,
looking for lost files. To prevent this from
happening clear the local cache whenever you
move files around, or at least once a month.
To clear the cache, go to View, Options, Backup,
Advanced, and click on Empty Folder.
•
Backing up Outlook First of all,
remember that ...Outlook, like many other
database files must be closed to backup. To
close Outlook do not click the 'X'. This is
only a partial close. You must click File,
Exit. When you click the 'X' Outlook remains
partially open so it can notify you of new
messages. Sometimes it is not possible to
shut down Outlook everyday or before each
backup. In these cases it is recommended that
you either use the Open File Manager ($49.95)
or the Outlook Personal Folder Backup Utility
(free) available from Microsoft. Both of these
options are available on the e-Backups Support
Page and can be used in conjunction with e-Backups.
•
OPEN FILE MANAGER The Open File Manager
for e-Backups Products enables e-Backups software
clients to capture open files on Windows XP,
NT, 2000 and 2003 (.NET) systems, even if
the files are changing. The package available
for download on the e-Backups Support Page
contains the Open File Manager components
for both NetWare and Windows XP/NT/2000/2003.
The control component can install on Windows
XP/NT/2000/2003. A 15 Day Free Trial is available
for use. Ask your e-Backups Rep. |
